Then, select the problematic account and then click on the Change button.Now, in the Info tab, click on Account Settings, and once again, in the menu shown select Account Settings.In this case, changing the offline settings to All may solve the problem. You may fail to run rules on all the messages (client-side rules) of the Outlook client if its offline settings are set to sync for just a limited time (e.g. Solution 2: Change Offline Settings of Downloading Emails to All Then restart your system and upon restart, check if Outlook rules are working fine.Make sure none of the optional updates is pending. Now, update Windows to the latest build.Then, in the sub-menu shown, click on Update Now and wait for the completion of the Outlook update.Now, in the left half of the window, select Office Account, and then, in the right half of the window, click on the button of Update Options.In this case, updating Outlook to the latest build may solve the problem. You may encounter the error at hand if you are using an outdated version of Outlook. Outlook is updated regularly to add new features to it and patch known bugs. Solution 1: Update the Outlook to the Latest Build Last but not least, try to disable/enable cache exchange mode to rule out any temporary glitch. Finally, make sure Journal Report NDR is disabled as it disables all rules applied to it. Also, Outlook rules do not work on shared mailboxes.
Do not use when applying the “ With Specific Words in the Sender’s Address” rule, as it will not work. For some of the users, the Outlook rules did not work if there was an IMAP folder involved, so, make sure that is not the case. Moreover, do note that some rules will work on new emails (not the existing emails). Also, rules applied on the client-side (i.e., on the Outlook client) will not work on the server-side (i.e. No rules are applied to the mail that is flagged as junk and moved to the junk folder (you may have to change your junk filters, blocked and whitelist/safe sender settings to allow a particular email to reach your inbox).Īdditionally, Outlook rules might not work if you have applied more than 100 rules. Furthermore, the Outlook rules may not work on the connected accounts (Gmail, Yahoo, etc.), as it only supports accounts. Moreover, keep in mind that an email based on a rule could not be forwarded to more than 10 external users. Before moving on with the solutions to fix Outlook rules, make sure there are no conflicting rules in place.
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